MoD signs tripartite MoU with IIT Kanpur and Deptt of ARPG to conduct a predictive analysis of public grievances

MoD signs tripartite MoU with IIT Kanpur and Deptt of ARPG to conduct a predictive analysis of public grievances

• A Tripartite Memorandum of Understanding (MoU) was signed today between Department of Defence (DoD) Ministry of Defence (MoD), Department of Administrative Reforms & Public Grievances (DARPG) and Indian Institute of Technology, Kanpur (IITK)
• The MoU envisages IIT Kanpur to develop Artificial Intelligence (AI) and Machine Learning (ML) Techniques to conduct an exploratory and predictive analysis of Public Grievances received on the web-based Centralized Public Grievances Redress & Monitoring System (CPGRAMS) pertaining to the MoD. The DARPG, the nodal department of Government of India in respect of policy initiatives on Public Grievances and custodian of data on web-based CPGRAMS portal will provide the data dump on the Public Grievances pertaining to MoD to IIT Kanpur to facilitate their analysis.
• The project is expected to help the MoD to identify the cause and nature of grievances and bring about systemic changes and policy interventions wherever required.

Source: PIB