Context: Recognizing the importance of reaching out to the consumers and to safeguard their interests, TRAI has now integrated its Mobile Apps namely DND 2.0 & MyCall with UMANG Platform.
TRAI MyCall App:
TRAI MyCall is an intuitive and user friendly application for Crowdsourced Voice Call Quality Monitoring. The Application helps Mobile phone users to rate their experience about voice call quality in real time and help TRAI gather consumer experience data along with Network data.
A pop up requests the user to rate the call after it ends. Callers simply select their rating in the form of stars and indicate if the calls were made in indoor, outdoor or while travelling. Callerscan also provide additional details such as noise or audio delay or mark a call-drop.
DND 2.0 App:
DND (Do Not Disturb) Services App enables smart phone users to register their mobile number under DND and report spam messages or calls to avoid Unsolicited Commercial Communication (UCC)/Telemarketing Calls/SMS.
About Umang app:
What is it?
Umang is an initiative to promote Digital India program. The term — Umang stands for Unified Mobile Application for New-age Governance and is envisaged to make e-governance. The application is developed by the Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD) in order to drive Mobile Governance in India.
The key goal of launching this application is to allow the citizens of India do everything online, at just a click – be it making a passport, Aadhaar or Pan, book a gas cylinder, know about your Provident fund account or resolving an Aadhaar related. Umang app basically provides a unified approach where you can install one application to avail multiple government services — almost over 100 of them.
Sources: pib.
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